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Increased bill

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R-L-M92x
Level 1: Joiner
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‎12-04-2024 12:33 - edited ‎12-04-2024 12:35

‎12-04-2024 12:33 - edited ‎12-04-2024 12:35

My bill has increased, no service where I live. Why am I paying more for something I cannot use?

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MI5
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on ‎12-04-2024 12:42

on ‎12-04-2024 12:42

@R-L-M92x 

You agreed to price rises and no guarantee of coverage when you joined https://www.o2.co.uk/termsandconditions

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144490 Posts
  • 634 Topics
  • 27685 Solutions
Registered:

on ‎12-04-2024 12:42

on ‎12-04-2024 12:42

@R-L-M92x 

You agreed to price rises and no guarantee of coverage when you joined https://www.o2.co.uk/termsandconditions

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Enlli
Level 65: Ultra-cool
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on ‎12-04-2024 13:00

on ‎12-04-2024 13:00

If you have WiFi at home then use WiFi Calling

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

See also

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

 

TIP: Always check coverage where you are by using a PAYG SIM before committing to a contract

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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