Solved: Increase in monthly bill

SkyeGlen2022 · ‎10-03-2022

Why is my monthly bill increasing from £16.66 to £31.15 ?

pgn · ‎10-03-2022

Take a look in your MyO2 to see what's happened there, @SkyeGlen2022 - we have no access to your account here in the Forum.

If something is amiss,bthen call CS, numbers in Guide: Coronavirus Community Help and Support or contact O2 via Social Media, Facebook and Twitter links just below this post. Good luck!

Links to O2 Social Media Team here

View solution in original post

pgn · ‎10-03-2022

Take a look in your MyO2 to see what's happened there, @SkyeGlen2022 - we have no access to your account here in the Forum.

If something is amiss,bthen call CS, numbers in Guide: Coronavirus Community Help and Support or contact O2 via Social Media, Facebook and Twitter links just below this post. Good luck!

Links to O2 Social Media Team here

MI5 · ‎10-03-2022

@SkyeGlen2022

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Increase in monthly bill

Account issues

Keep old Phone number

Need PUK code

Lost sim card

Change payment date