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Incorrect you have used 80% of your data message.

kamalaggi
Level 4: Observant
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Hi,

Basically I have 6gb data (3gb + free 3gb data bolt on for 24 months).

When I hit around 2.5gb I usually get the text saying you have used 80% of your inclusive data. Is there anyway to fix this so I get the notification when im nearly hit 6gb?

The myo2 app shows the full 6gb of data.

 

Thanks.

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Glory1
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As far as I'm aware you cannot alter the notification for data usage @kamalaggi as it is system generated to warn when 80% and then 100% of your data is used. One of my more tech-savvy friends on the forum may know something I don't. @MI5 can you help?
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Cleoriff
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Hi @kamalaggi You have a promotional data discount I presume. You will get the message when you are close to using up the first 3gb of your data, then the second 3gb will kick in. 

https://community.o2.co.uk/t5/How-to-guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

There is no way to 'fix' the notifications. You are receiving a timely warning about your data usage

*The Game Is On*

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Anonymous
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@kamalaggi That’s normal & nothing to worry about. Your promotional bolt on should kick in once the inclusive allowance has been used 

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kamalaggi
Level 4: Observant
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Thanks guys for your help.

Its just a bit annoying. Looks like ill have to live with it.
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Anonymous
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Good luck @kamalaggi

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Cleoriff
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@kamalaggi. Enjoy it though when your extra data kicks in...:smileywink:

*The Game Is On*

Girl in a jacket
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MI5
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We are getting quite a few of these questions asked now.
@Martin-O2 is it something that can be looked at by O2 to see if the system can recognise the actual status of the data used including the bolt on?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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I agree I’ve seen several of these threads over the past few days 

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MI5
Level 94: Supreme
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Maybe merge all posts into one thread too to keep things tidy?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 31
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