IPhone6s Unlock

[Silversurfer]

Hi - moving away from O2 and need my IPhone unlocked. Requested this via the MyO2 app on Tuesday and still waiting for confirmation. Are there any current issues as i need to get the new Sim sorted in my phone asap

Cheers

[MI5 · Accepted solution]

No problems that we know about.
Ensure the correct IMEI number is registered to your MyO2 and submit manual form if wrong https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[Silversurfer]

Submitted the online form with the correct information, now says it may take 14 days which is outrageous 

[MI5]

I did mine on Saturday afternoon and it was unlocked within the hour.

[Silversurfer]

Going to bed now, will hope to see some progress by morning and a text to say the phone has been unlocked. Not holding my breath on this.....

[MI5]

Probably not before 9 and that's assuming they are working tomorrow - may not see anything before Tuesday now though.......

[madasaf1sh]

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@MI5wrote:
I did mine on Saturday afternoon and it was unlocked within the hour.

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I did my iPhone X on Saturday, and had the text and email within 20minutes of submitting

If you are waiting something is wrong, but tbh unlock requests can take upto 14days, manufacturer dependent 

[Martin-O2]

Hey @Silversurfer is there any update on your situation? 

[Silversurfer]

Phone was finally unlocked after extended chats with Customer Services, have now moved to Three and have ported my number to them as well. That was another saga...

[Cleoriff]

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@Silversurferwrote:

Phone was finally unlocked after extended chats with Customer Services, have now moved to Three and have ported my number to them as well. That was another saga...

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Nothing goes well for you @Silversurfer does it? Well at least you are sorted now and this can be the end of your own version of War and Peace...