cancel
Showing results for 
Search instead for 
Did you mean: 

INTERNATIONAL FAVOURITES - POOR QUALITY OF CONNECTION

Anonymous
Not applicable

The connection is pretty poor.  Many breaks during one call. The voice (both caller's and recipient's) disappear very often.

Message 1 of 9
1,519 Views
8 REPLIES 8

Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7475 Solutions
Registered:

I never have a problem now...when I am in Spain and making calls.

About 12 months ago I had problems with them dropping out after a few seconds...but that was discovered to be local mast issues. Now all is improved...and as I say all OK....

Veritas Numquam Perit

Girl in a jacket
Message 2 of 9
1,518 Views

Anonymous
Not applicable
Hi and Welcome to the forum.

To help check your mast status here http://status.o2.co.uk/ and ask the other person to check with their network to ensure things are ok at their end.
Message 3 of 9
1,509 Views

Anonymous
Not applicable

@Anonymous wrote:
Hi and Welcome to the forum.

To help check your mast status here http://status.o2.co.uk/ and ask the other person to check with their network to ensure things are ok at their end.

Thank you for your invaluable advice.

Nothing to do with the mast, though.

All my other calls are fine.

Message 4 of 9
1,467 Views

Cleoriff
  • 123369 Posts
  • 826 Topics
  • 7475 Solutions
Registered:

Morning @Anonymous 

When I spoke about mast issues in my reply yesterday....I was referring to masts in Spain..when I was actually IN Spain (nothing to do with UK masts)

That was the reason my 'calls kept dropping out' or I had poor connection...

 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 9
1,461 Views

Anonymous
Not applicable

@Cleoriff wrote:

Morning @Anonymous 

When I spoke about mast issues in my reply yesterday....I was referring to masts in Spain..when I was actually IN Spain (nothing to do with UK masts)

That was the reason my 'calls kept dropping out' or I had poor connection...

 


Very relevant then.

Thank you.

Message 6 of 9
1,458 Views

Anonymous
Not applicable
So @Cleoriff thank you for clarifying it is relevant that mast status here and in the place abroad is checked due to poor quality of connection.

Glad it's all relevant. wink
Message 7 of 9
1,453 Views

Anonymous
Not applicable

@Anonymous wrote:
So @Cleoriff thank you for clarifying it is relevant that mast status here and in the place abroad is checked due to poor quality of connection.

Glad it's all relevant. wink

It was me, not  @Cleoriff, who noticed that it was relevant!

Ha, ha, ha, ha!

Message 8 of 9
1,420 Views

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered: