Solved: I was charged for sth I did not subscribe to

Anonymous · ‎26-01-2014

Hello,

Few days ago i was charged two pounds for subscrition to EA games. It is strange because I do not recall subscribing to anything or agreeing to pay any extra money.

I remember text msgs with some offers from o2/EA games, but I always thought it is part of O2's adverts.

Maybe somebody can cast some light on this? I hope this charges are not on-going thing.

Thanks for help

perksie · ‎26-01-2014

I suspect you did sign up maybe without realising, EA will sort this out for you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

Anonymous · ‎26-01-2014

@Anonymous wrote:
Hello,

Few days ago i was charged two pounds for subscrition to EA games. It is strange because I do not recall subscribing to anything or agreeing to pay any extra money.

I remember text msgs with some offers from o2/EA games, but I always thought it is part of O2's adverts.

Maybe somebody can cast some light on this? I hope this charges are not on-going thing.

Thanks for help

Did you reply to these text messages at all ?

MI5 · ‎26-01-2014

Contact ea games and tell them you wish to unsubscribe.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

perksie · ‎26-01-2014

I suspect you did sign up maybe without realising, EA will sort this out for you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

adamtemp64 · ‎26-01-2014

http://www.o2.co.uk/termsandconditions/other-products-and-services/ea-games-offer-terms-and-conditio...

I would have a read there I know old but only ones I can find with a £2 charge

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎26-01-2014

I remember that offer looks like you have signed up then forgot to opt out

Anonymous · ‎27-01-2014

Thank You all for helpful answers. I think I already unsubscribed, but I still do not remember singing in for anything like that. You need to be careful, everyones very quick to take your money.

Cheers

perksie · ‎27-01-2014

If it's a reputable UK company they will often help if you get in touch.

Glad it#'s sorted out now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎27-01-2014

Glad it's sorted for you

Anonymous · ‎27-01-2014

Good news.

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