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I want to keep my old number to my O2 account

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Level 1: Joiner
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I requested this upon purchasing a new phone from O2 to keep my old number but O2 did not act on it despite given a PAC instead gave me a new number
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Cleoriff
Level 94: Supreme
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Cleoriff
Level 94: Supreme
  • 106100 Posts
  • 790 Topics
  • 5428 Solutions
Registered: