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I want to cancel my contract

Davidg521
Level 1: Joiner
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I there,

 

my contract is up on October 3rd 2017 & I wish to cancel my contract .

My financial circumstances have changed & I could not afford to upgrade to a new phone & contract. I would like to still keep my existing phone number.

i am a BT customer so I am going for a sim only plan with BT when my 02 contract is up.

 

kind Regards,

 

David Gourley

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MI5
Level 94: Supreme
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Hi, you need to follow the help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122364 Posts
  • 609 Topics
  • 19062 Solutions
Registered:
Hi, you need to follow the help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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jonsie
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