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I want to cancel my account but there is seemingly no way to do this at the moment.

Dex
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Hi,

 

How/who do I contact to terminate my account.

 

Many thanks

 

Mark

 

Its ok after I posted this I got access to the board and found the answer.

 

thanks

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jonsie
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Aj83
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Is there a way to cancel an O2 contract within 14 days online rather than on the phone with customer service?
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MI5
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@Aj83 

You need to call https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Aj83
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Thanks for the information I assume this applies to a SIM only contract as well? What number is best to call CS?
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MI5
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@Aj83 

Yes it does.

Try any / all numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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