I’ve got corona virus and need to change my bill date which is due today

[Scottmorris00]

Hello I’m writing because I need to change the date of my payments which are due today I’ve unfortuatly come down with corona virus after already isolating for ten days so now I have to do another ten after being let out for two. 

[MI5 · Accepted solution]

@Scottmorris00 

You need to contact payment management.

All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.