I orderd a phone from 02 on the 9th of july it still hasnt came

[Mollydlolad]

I orderd a phone from 02 on the 9th of july 2023 I still haven't received it iv been on phone 3 times over hour and 40mins they they hung up on me 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

8am is the best time to call