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I need my bills from 2007

Anonymous
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Hi there is it possible to get a copy of some of my bills from 2007? I have checked in My O2 n can't find how to do it anywhere. Any help wud b greatly appreciated xxxx
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Anonymous
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Hi @Anonymous and @Anonymous,

 

Unfortunately It's bad news... Bills over 2 years old can not be provided.

There is no charge for a Copy Bill and the timescales are up to 14 days..You cant  request a bill to be sent to a different address.. Hope this clarifies it slight_smile

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jonsie
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In My O2 you can only get the last 18 months.

I'm fairly sure that o2 only keep a record going back 6 years for legal b ligation but you really need to talk to customer service on 202. They can possibly help you but we are 8 years down the line now.

This link may help but I would speak to them first...

http://www.o2.co.uk/help/everything-else/how-to-get-a-copy-of-the-information-we-store-about-you

It requires you fill in the Subject Access Form for which there s a nominal charge of I think £10.

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Bambino
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I'm in the process of clearing out old paperwork prior to 2009 in preparation for moving. Unfortunately I have tons of it. It's not really germane to the OP's query, but if HMRC don't require me to keep any from before that time, I doubt that O2 would have any records from 2007.

I DO NOT WORK FOR O2



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MI5
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I think it's only kept for 6 years.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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Correctamundo wink

I DO NOT WORK FOR O2



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Anonymous
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I'm certainly sure it's 6 years so you likely will not be able to get them
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viridis
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If it's the same email, you might still have the final values in you inbox, well if O2 even sent them back then.
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jonsie
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@viridis wrote:
If it's the same email, you might still have the final values in you inbox, well if O2 even sent them back then.

Now that's clutching at straws....

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Anonymous
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Hi @Anonymous ! Did you speak to customer service about this? It would be interesting to know if it's possible to get a copy of old bills. Do let us know if you find the way as it might help others looking for the same question...
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jonsie
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@Anonymous wrote:
Hi @Anonymous ! Did you speak to customer service about this? It would be interesting to know if it's possible to get a copy of old bills. Do let us know if you find the way as it might help others looking for the same question...

From 2007 I think it's unlikely. ...

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