20-03-2022 12:07
My sim was in the back of my phone, between the phone and the case, and I think it scratched. Is there any way I could get a replacement because I have a contract and I need my SIM card for work as soon as possible.
Thank you
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20-03-2022 12:20 - edited 20-03-2022 12:23
20-03-2022 12:20 - edited 20-03-2022 12:23
Hi @Mustafa_Kahin - there are some basic checks you can do if you have another phone, Guide: Is the network down for me or everyone?
Or you can visit a store and let them check your SIM - this is probably the best option.
Otherwise if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck.
20-03-2022 12:20 - edited 20-03-2022 12:23
20-03-2022 12:20 - edited 20-03-2022 12:23
Hi @Mustafa_Kahin - there are some basic checks you can do if you have another phone, Guide: Is the network down for me or everyone?
Or you can visit a store and let them check your SIM - this is probably the best option.
Otherwise if you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck.