I have lost my phone

[Leanne11]

I am unable to get a code sent too me as my phone has been lost. I need assistance getting into my account, please.

[pgn · Accepted solution]

Sorry to hear that, @Leanne11.

Guide: Lost or Stolen O2 Device? - How to Report it will advise you on the numbers to call and how to report the loss.

Other ways to contact O2 all here: Guide: How to find help & contact O2 

Good luck!