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I don't understand the extra charges on my bill

Anonymous
Not applicable

Hi all

 

Apologies in advance for stupid questions! 

 

I'm new to Pay Monthly so after 14yrs of topping my mobile up, I'm struggling to get used to the bill. I don't understand why it is £5 more than my agreed contract amount, and I can't see a break down of exactly what the extra charges are, beyond seeing the amounts.

 

Can anyone advise please?

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jonsie
Level 94: Supreme
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In My O2, click on download pdf copy of the bill. There is a complete breakdown of call, texts and data usage on there.

 

You can also click on What I have Ued to get the same info.

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jonsie
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In My O2, click on download pdf copy of the bill. There is a complete breakdown of call, texts and data usage on there.

 

You can also click on What I have Ued to get the same info.

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perksie
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Some of the special offer discounts don't show in MyO2 but should be applied to your bill when it appears.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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Thanks again Jonsie; exactly what I was looking for, I wanted the break downs, numbers, dates etc. Cheers!
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jonsie
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