I am being charged for missed calls while abroad

[AA9]

While abroad in zone 3 I have recieved a number of missed calls which I do not respond to. However my bill shows I have been charged £2. Please cancel the charges as I have not responded to the calls and it is listed as outbound calls on my bill

[pgn]

If the call went through to your O2 voicemail, the charges are genuine, @AA9. You need to contact O2 Customer Services directly, either via 202 or via Social Media - the link below has the ways to do that. Good luck!

[Enlli]

Only way to stop that is making sure voicemail is turned off. The calls would have gone to your phone and what you are paying for is the redirect back to 

the UK.(hence outbound) Even if the caller does not leave a message, once voicemail kick in you will be charged.

I never have voicemail on when roaming

[Enlli]

Other option is to divert all calls to voicemail BEFORE you leave if you don't want to receive any call whilst away

[pgn]

Guide: All you need to know about O2 Voicemail 901 may help in the future, @AA9. Once bitten, twice shy etc.

[jonsie]

Customers have big problems trying to deactivate voicemail when overseas as the short codes won't work