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I am abroad and have no service

Elise
Level 1: Joiner
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Registered:
I am abroad in Spain, I have No service... I have turned Data roaming on and took my SIM card in and out... I have also tried to manually connect to a network.. nothing seems to be working!
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MI5
Level 94: Supreme
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@Elise 

You may have a roaming bar on your account.

Contact live chat to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122242 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@Elise 

You may have a roaming bar on your account.

Contact live chat to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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PhoneChanger
Level 29: Intuitive
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@Elise what phone do you have as on some you will need to enable roaming on the handset as well
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EmilieT
Former Staff
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Good morning @Elise, and welcome to the community Wave

 

There are some useful suggestions above - did either of them help you get this working, or do you need some more help? 

 

Have a wonderful time in Spain! sun

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