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How to check minutes, messages, data WITHOUT using the my O2 app.

AlexoxelA
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My O2 doesn't work, it keeps saying 

Oops. My 02 isn't available to you yet.. Don't worry. You can still manage your account in My 02 for the web.

I have contacted O2 and they were not helpful and can't fix it.

So without using the my O2 app how do I check my balance on things? I have messaged BALANCE to 21202 and 20202 but it doesn't reply to me or tells me to go the website. I have tried visiting the website using my data as well but nothing changes.

Anyone got any idea how to check my data, minutes and messages?

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pgn
Level 74: Whizz kid
  • 36030 Posts
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Registered:

You and many others affected by this issue with MyO2, @AlexoxelA - for now, all you can do is keep track of calls, texts and data using your phone itself - 

1000017239.png

And

1000017240.png

Call and SMS history from the relevant apps.

Otherwise reach out to O2 via Social Media - link below has the ways. Good luck!

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