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How to cancel tariff change?

Anonymous
Not applicable

Team,

can anyone help me. Live chat isnt working and I have mistakenly changed my tariff to "Classic" as of the 1/10/17. How do I go about cancelling that and staying on the tariff I am on?

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MI5
Level 94: Supreme
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Only live chat or by calling 4445
You can change it in your MyO2 but it won't come into effect until next month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128146 Posts
  • 614 Topics
  • 22498 Solutions
Registered:
Only live chat or by calling 4445
You can change it in your MyO2 but it won't come into effect until next month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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Marjo
Former Staff
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Registered:

Hey @Anonymous how are you getting on? slight_smile It would be great to hear back from you to see if you're all good now or need any additional advice?

 

Thanks @MI5smiling

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