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How long do these people to for delivery?

Kieran10
Level 1: Joiner
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Placed an order on June 26th for a 12 month sim only contract, got an email saying estimated delivery would be June 30th, its now been 14 days and i have still not received the sim card. I requested my phone number to be changed form my old provider to 02 and got an email on 5th July saying it had been completed so my current sim card has been completely out of use for 5 days now while im waiting for my 02 sim card, how long do these people want to take for delivery this is starting to become a disgrace.

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MI5
Level 94: Supreme
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@Kieran10 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

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