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How do I contact someone to tell me what a charge is on my latest bill

tubbyturner
Level 1: Joiner
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My bill has a £7.24p charge on it and I have no idea why. Is there a person I can speak to or an online chat. I am going all around my bill and cannot work out how to query this.

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jonsie
Level 94: Supreme
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You need to contact O2.
All numbers are in this guide

Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

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Bambino
Level 78: King of Kings
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@tubbyturner You should be able to see any extra charges on your My O2 page: http://www.o2.co.uk/myo2

I will also tag @O2Simon or @Thomaso1 to see if they can help.

I DO NOT WORK FOR O2



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Thomaso1
Level 3: Thinker
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Thanks for the tag @Bambino. I will Private message you now @tubbyturner to help assist you with this.

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