cancel
Showing results for 
Search instead for 
Did you mean: 

How do I activate a Pay and Go sim?

Anonymous
Not applicable
Hi everyone slight_smile I bought a tocco lite from the Carephone Warehouse 6 months ago on Pay and go, so I had to buy the O2 sim with 10 pounds credit. On the back of the sim card surround (the bit you pop the sim out off) it says "must be activated by July 2010", but i've just put it in the phone for the first time today (i've been using a different sim for the past 6 nmonths) and the phone says "inactive sim". What to I need to do to register the sim - and will I get my 10pounds calling credit?

I've tried topping it up on the o2 webiste and it says "number not recognized" or something 😞
Message 1 of 3
5,973 Views
2 REPLIES 2

Anonymous
Not applicable
You need to contact O2 or go back to Carphone warehouse.
Message 2 of 3
5,973 Views

Anonymous
Not applicable
As I understand it when you 'top-up' a new o2 sim it 'activates' it. You must make a chargeable call within 6months of 'activation' to keep the sim 'active'. It sounds like you didnt do this. As you bought the mobile/sim at a retail store you should be able to go to any o2 store and get it re-activated (at their discretion so be polite!).
Message 3 of 3
5,973 Views