How can I claim my free Samsung buds and SmartTag?

[Natsmc]

I have chosen to upgrade to a Samsung 21+ and part of the package was free Samsung buds and a SmartTag. I was told on phone to o2 to claim online and I have tried checking the Samsung Members app but having no luck finding any information. Thanks in advance.

[jonsie]

You won't see any info on the members app until you have purchased the phone and open the app on the phone @Natsmc 

You can claim there or at Samsung UK website

There is also the cooling off period before you claim

[Natsmc]

The launch date for the phone is 28th of Jan (I have preordered and apparently it can take up to 3-5 days to receive the phone after launch date) but thats also the cut off date to claim the free gifts. I was told on phone by o2 that I would need to claim these before the date or I would not receive them. How can I claim my gifts on the new phone if the cut off date has passed? Think I might have to ring O2 as I'm super confused on the info they have given me.

[MI5]

@Natsmc 

You have to claim by February 27th 

https://www.samsung.com/ie/shop/galaxy-s-preorder/

[madasaf1sh]

@Natsmc

The link is here to claim:

http://www.samsungpromotions.claims/janpreorder

[Natsmc]

Turns out I can't claim until 28th of Jan after I get my phone. I was in a real panic thinking I wouldnt be able to claim these on time lol. Thanks everyone.

[MI5]

@Natsmc 

That's correct.

The T&C's at the bottom of the link I gave you