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High prices

Gilly2
Level 1: Joiner
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Im supposed to be on unlimited texts and minutes, still my combined bill is over £90 a month..any body explain

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gmarkj
Level 66: Unequalled
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What does your bill say the charges are for @Gilly2 ?

Check that after logging in - Guide: My O2 - Bills section 

Also check if you have additional charges - Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12067 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

What does your bill say the charges are for @Gilly2 ?

Check that after logging in - Guide: My O2 - Bills section 

Also check if you have additional charges - Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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