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Help please

Anonymous
Not applicable

I have used all my data for this month and upgraded tariff but it does this does take effect for a few weeks. Can anyone advise how I can purchase some one off data . Thanks

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MI5
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Log into your MyO2 and add a bolt on http://www.o2.co.uk/myo2
https://www.o2.co.uk/shop/tariffs/bolt-ons/
If this doesn't work (due to your tariff change) you will need to call customer service to bring forward the date of your tariff change
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Registered:
Log into your MyO2 and add a bolt on http://www.o2.co.uk/myo2
https://www.o2.co.uk/shop/tariffs/bolt-ons/
If this doesn't work (due to your tariff change) you will need to call customer service to bring forward the date of your tariff change
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
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Anonymous
Not applicable

Thanks for the advice, I tried the bolt on but no joy so I'll give them a call, cheers. Kim 

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MI5
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Thought that might happen.
CS should be able to pull the date forward or give you some data to see you through.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
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MI5
Level 94: Supreme
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Or you could try this, although I can't vouch for it wink
https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Data-reset-trick-using-WiFi-calling/m-p/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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