Solved: Hello

Help37 · ‎15-08-2023

I need to speak to a agent won’t let me through the app I have a disabled little girl and I need my phone for appointment phone calls ect I can’t get in contact with anyone

Spenny · ‎15-08-2023

Hi @Help37

Call O2 on 202 to speak to an agent

Alternatively see my signature for the O2 social media links if you wish to contact through one of those methods.

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

View solution in original post

Spenny · ‎15-08-2023

Hi @Help37

Call O2 on 202 to speak to an agent

Alternatively see my signature for the O2 social media links if you wish to contact through one of those methods.

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

MI5 · ‎15-08-2023

@Help37

What exactly is wrong with your phone.

Is it a phone, sim or network issue?

Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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