Hello my numer is block

[Constandin]

Hello my number is block

[Constandin]

I'm out of the UK and I really need the card

[Cleoriff]

Hi @Constandin 

Is it blocked due to you not paying your bill? If so you need to pay, then contact O2. Guide: Coronavirus Community Help and Support 

If you have a roaming bar on your account, you also need to call O2 and have the bar lifted.

We really need more information as you could means it's blocked needing a PUK code or even locked, needing an unlock code.

Explain exactly what you need please. 

[Constandin]

I am in Romania but it is not possible to pay the bill because I am no longer a job everything is closed and I am currently in quarantine for 2 weeks. if I need it, my card is unlocked because I don't have access to the bank.

[Cleoriff]

@Constandin 

Then you will struggle. Unless you can contact O2 using Skype and speak to payment management and agree a payment plan.

The guide to Skype is in the link above

[Constandin]

No have skype

[Cleoriff]

@Constandin 

You can download it for free.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104 

[Constandin]

I really need to unlock my number today. to receive the message from the bank.

[Cleoriff]

@Constandin 

That wont be possible. O2 have restricted your services due to non payment of a bill. If you got through to them today, unless you can pay what you owe, or organise a payment plan, you will not get your phone turned back on. I'm sorrry you are in such a predicament but there is nothing else we can do here.

[Constandin]

ok I understand. but you let me release the card just to receive messages so much to enter the bank account so I can make the payment due