Well i received my new iphone 6s on friday no problem but ever since i've been chasing O2 because they haven't yet put my account on my O2, my number brings nothing up on there system but they have a record of my order etc.. Spent nearly 45 minutes on the phone earlier and they were meant to call me back at 3pm but heard nothing surprise surprise! As a new customer this doesn't make a good first impression for me... The only half answer i have is there could be a delay on the system. The advisor actually told me if she was me she wouldnt have called to flag it up and would have sold the phone 
lol
Rant over for now.. god knows if i will actually get this sorted out
- 145329 Posts
- 635 Topics
- 27921 Solutions
The last upgrade I did took about 3 to 4 days to show in My O2.
It should be immediate but occasionally things go wrong - It's no excuse but just saying it can take a few days for the system to catch up.
It should be immediate but occasionally things go wrong - It's no excuse but just saying it can take a few days for the system to catch up.
>>>>>>>>>>>>>>>>
- 1340 Posts
- 59 Topics
- 27 Solutions
- 145329 Posts
- 635 Topics
- 27921 Solutions
You'll get a text when it becomes active.
- 93262 Posts
- 609 Topics
- 6985 Solutions
Din't worry, it will definitely appear in my O2. Patience is needed with every aspect of o2 these days.
