Have i been accepted?

[Denise76]

Hi I’ve placed an order for a phone contract, the £30 prepayment has been payed but it also still pending. I have the legal documents, order confirmation and I can see the phone in my orders. I just want to see if I’ve been accepted.

[Bambino · Accepted solution]

@Denise76 The O2 sales team on social media can help you:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

[Phil16]

Hey, what happened here? I’m in the same boat. Meant to be receiving my order today but it’s still just saying “order confirmed” and hasn’t moved to “being processed” yet I’ve received all 4 T&C’s emails and email from O2 saying that it’s “full steam ahead” 

[Cleoriff]

@Phil16 

Probably due to the bank holiday delay.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255