HUGE problems with O2

[JaanDoh]

I'm having huge problems with O2, people keep phoning and saying they have had a Miscall from me, when I've never even seen their numbers before... 

Phoned O2 customer service, got told to wait on the line, then got cut off, I called customer service again on 202 and got cut off again, once I get to work, I intend to phone the police, as they're more likely to give me answers...

[MI5 · Accepted solution]

@JaanDoh 

This is not an O2 issue.

The calls are coming from scammers who have spoofed your number.

They will move on and use a different number after a few days but there is nothing you or O2 can do about this unfortunately.

Number spoofing scams - Ofcom

[Enlli]

Sounds very much like spammers / scammers are spoofing your number.

Happened to me on my EE line.

Usually, they move on to use another number quit quickly

Nothing O2 can do

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/phone-spoof-scam