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Getting new%20phone%20on%20o2%20but%20through%20a%20different%20company

FlynnyG
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Hi, I'm due to upgrade but as I can't see a contract less than 36 months through o2 I am getting my new phone from somewhere else. I will still be on o2 and keeping my number. Do I need to speak to someone at o2 for this to go through?

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MI5
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@FlynnyG 

If you upgrade with the other company you will keep your number automatically, but if you take a new contract, you will need to call O2 to migrate your number to the new contract Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@FlynnyG 

If you upgrade with the other company you will keep your number automatically, but if you take a new contract, you will need to call O2 to migrate your number to the new contract Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
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@FlynnyG

You just need to press the - button next to 36 months and you can change the contract to between 3 and 26 months.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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FlynnyG
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Thanks but I tried that and there wasn't the option.

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FlynnyG
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Brilliant! Thank you.

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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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