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Accepted Solutions
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Hi @Jb-88
As it's probably account related you need to contact O2.
All numbers are on this guide Guide: Coronavirus Community Help and Support
or via social media
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
- 2 Posts
- 1 Topics
- 0 Solutions
- 122787 Posts
- 826 Topics
- 7466 Solutions
Hi @Jb-88
As it's probably account related you need to contact O2.
All numbers are on this guide Guide: Coronavirus Community Help and Support
or via social media
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
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This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
