Gaming purchased to my account

[Onelly]

My son has just bought coins for a game and it's been charged to my next bill
No coins have been used how do I reverse this it was £30 odd pounds. Obviously I changed my purchase settings straight away.

[MI5]

@Onelly 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[madasaf1sh · Accepted solution]

@Onelly

You will also need to contact either Apple or Google Pay, and raise a case with them.

https://support.google.com/pay/?hl=en-GB#topic=7625138

https://support.apple.com/en-gb/apple-pay

Bare in mind that o2 might not be able to refund it, it will be down to either Apple or Google, or Microsoft to do so (if paid through their services)

[Onelly]

Thank you so much will contact Google play now. My fault It was on another device that I hadn't changed the settings.