This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Free extra for 6 months with upgrade

Go to solution
Charlieboyoo
Level 7: Part Timer
  • 285 Posts
  • 52 Topics
  • 6 Solutions
Registered:

on ‎13-04-2023 20:59

on ‎13-04-2023 20:59

hi Everyone,was wondering has anyone had this issue.Upgraded my phone,got a free extra for 6 months.Picked Disney+,then went I went to log on there it said there was issues.Only been using it 3 weeks into a 6 month subscription and it’s cancelled no warning or anything.Can’t even speak to anyone cause it closed at 8pm.
absolutely frustrating like,I wonder wat excuse they will use.

Message 1 of 3
482 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144493 Posts
  • 634 Topics
  • 27685 Solutions
Registered:

on ‎13-04-2023 21:53

on ‎13-04-2023 21:53

@Charlieboyoo 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
470 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 144493 Posts
  • 634 Topics
  • 27685 Solutions
Registered:

on ‎13-04-2023 21:53

on ‎13-04-2023 21:53

@Charlieboyoo 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
471 Views
0 Kudos

Go to solution
Charlieboyoo
Level 7: Part Timer
In response to MI5
  • 285 Posts
  • 52 Topics
  • 6 Solutions
Registered:

on ‎14-04-2023 13:54

on ‎14-04-2023 13:54

Hi, I got sorted.They actually said I never activated it.I asked how would I’ve watched it if I haven’t 😂 

just glad it sorted

Message 3 of 3
446 Views
0 Kudos
Top Kudoed Authors
View All
Top