Fraud

[deborah25]

How is it possible for some ****** to go into my account within O2 and change my address, send a new phone to that address and charge me for it????

[MI5]

@deborah25 

Lots of scams going around that you may have fallen for, such as your bill can't be taken, sign in here etc 

[Cleoriff]

@deborah25 

Ring O2 and report it to Fraud.

https://www.o2.co.uk/help/safety-and-security/fraud-advice 

Numerous numbers here (although 202 should give you an option to report fraud)

Guide: Coronavirus Community Help and Support 

If fraud isn't an option, try the one ending in 4005.

[Bambino]

@deborah25 See this as well: https://www.actionfraud.police.uk/