cancel
Showing results for 
Search instead for 
Did you mean: 

Family and Friends discount

Anonymous
Not applicable
I have been told that I am having the family and friends discount. My family friend has done this for me. Where can i check to see of this is on my account? And will it show on my bill?
Message 1 of 11
5,053 Views
1 ACCEPTED SOLUTION

Accepted Solutions

version7point0
  • 648 Posts
  • 13 Topics
  • 181 Solutions
Registered:
Hi CRWILSON.

I guess you are on a new Refresh tariff.

The 50% discount is the friends and family discount, it now gives you 50% off the airtime part of your refresh contract.

Hope this helps.

View solution in original post

Message 7 of 11
4,948 Views
10 REPLIES 10

Anonymous
Not applicable

Hi,

 

 

Once its set up try looking in your My02

 

or

 

contact 02 on 202 or the Live Chat Facility.

 

http://www.o2.co.uk/mobile/contactus

 

 

https://mymobile.o2.co.uk/family

Message 2 of 11
4,984 Views

Anonymous
Not applicable
Thank you for the quick response. I'll look into this
Message 3 of 11
4,981 Views

Anonymous
Not applicable

Your very welcome.

 

One way or another im sure you'll get sorted and start enjoying the service.

 

Smiley Very Happy

Message 4 of 11
4,979 Views

Anonymous
Not applicable
I tried live chat wasn't helpful -.-
Do you know what 50% subscription discount means? Its in my bolt on.
Message 5 of 11
4,976 Views

Anonymous
Not applicable

@Anonymous wrote:
I tried live chat wasn't helpful -.-
Do you know what 50% subscription discount means? Its in my bolt on.

Not sure as ive never used that bolt on.

 

Contact 02 on 202 or use the e mail function to await a reply.

 

https://www.o2.co.uk/apps/help/help

Message 6 of 11
4,968 Views

version7point0
  • 648 Posts
  • 13 Topics
  • 181 Solutions
Registered:
Hi CRWILSON.

I guess you are on a new Refresh tariff.

The 50% discount is the friends and family discount, it now gives you 50% off the airtime part of your refresh contract.

Hope this helps.
Message 7 of 11
4,949 Views

Anonymous
Not applicable

Does the F&F tariff apply to any phones? I guess the only requirement is having a refresh plan?

Message 8 of 11
3,319 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Anonymous wrote:

Does the F&F tariff apply to any phones? I guess the only requirement is having a refresh plan?


Yes, any phone purchased directly from O2 on refresh.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 11
3,313 Views

Anonymous
Not applicable
Fab. Thanx @MI5
Message 10 of 11
3,287 Views