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Family and Friends discount

Anonymous
Not applicable
I have been told that I am having the family and friends discount. My family friend has done this for me. Where can i check to see of this is on my account? And will it show on my bill?
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version7point0
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Registered:
Hi CRWILSON.

I guess you are on a new Refresh tariff.

The 50% discount is the friends and family discount, it now gives you 50% off the airtime part of your refresh contract.

Hope this helps.

View solution in original post

Message 7 of 11
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Anonymous
Not applicable

Hi,

 

 

Once its set up try looking in your My02

 

or

 

contact 02 on 202 or the Live Chat Facility.

 

http://www.o2.co.uk/mobile/contactus

 

 

https://mymobile.o2.co.uk/family

Message 2 of 11
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Anonymous
Not applicable
Thank you for the quick response. I'll look into this
Message 3 of 11
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Anonymous
Not applicable

Your very welcome.

 

One way or another im sure you'll get sorted and start enjoying the service.

 

Smiley Very Happy

Message 4 of 11
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Anonymous
Not applicable
I tried live chat wasn't helpful -.-
Do you know what 50% subscription discount means? Its in my bolt on.
Message 5 of 11
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Anonymous
Not applicable

@Anonymous wrote:
I tried live chat wasn't helpful -.-
Do you know what 50% subscription discount means? Its in my bolt on.

Not sure as ive never used that bolt on.

 

Contact 02 on 202 or use the e mail function to await a reply.

 

https://www.o2.co.uk/apps/help/help

Message 6 of 11
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version7point0
  • 648 Posts
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Registered:
Hi CRWILSON.

I guess you are on a new Refresh tariff.

The 50% discount is the friends and family discount, it now gives you 50% off the airtime part of your refresh contract.

Hope this helps.

View solution in original post

Message 7 of 11
4,592 Views

Anonymous
Not applicable

Does the F&F tariff apply to any phones? I guess the only requirement is having a refresh plan?

Message 8 of 11
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:

Does the F&F tariff apply to any phones? I guess the only requirement is having a refresh plan?


Yes, any phone purchased directly from O2 on refresh.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 11
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Anonymous
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Fab. Thanx @MI5
Message 10 of 11
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