Extras

[Sylwia1]

Hi I haven’t cancelled my extras yesterday and today it was added to my bill how can I cancel it? I don’t want Disney plus to pay or it ?

[TallTrees · Accepted solution]

Hello @Sylwia1 

Welcome to the o2 Community Forum

This will help

Guide: Adding and removing O2 Extras  

[gmarkj]

You can remove it following the instructions in the guide below @Sylwia1 .

Guide: Adding and removing O2 Extras  

If you didn't remove it before it renewed then the only thing you can do is to call customer services and ask if they will refund the charge, but there is no guarantee they will...