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Kelly1981
Level 1: Joiner
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on ‎25-09-2020 07:57

on ‎25-09-2020 07:57

My son signed up to a pay monthly game. Does anyone know how I cancel it please
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MI5
Level 94: Supreme
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on ‎25-09-2020 08:00

on ‎25-09-2020 08:00

@Kelly1981 

I would expect the best way would be to contact the game themselves to cancel.

You can also ask O2 to put a block on all charge to mobile and direct to bill charges.

Numbers to call O2 here Guide: Coronavirus Community Help and Support 

Help on billing charges here Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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