Solved: Esim

Scotty_j · ‎27-09-2022

Hi; getting an esim sent out today but my signal has gone since about 5pm. Is this related to the esim ?

MI5 · ‎27-09-2022

Anything is likely these days.

Check for any network issues here O2 Service Status

and you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , for help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎27-09-2022

@Scotty_j

Anything is likely these days.

Check for any network issues here O2 Service Status

and you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , for help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Scotty_j · ‎27-09-2022

Network fine apparently. Can’t even use WiFi calling as they’ve turned that off too! Let’s hope the thing arrives tomorrow but then only sent today at 3pm

MI5 · ‎27-09-2022

@Scotty_j

There is "supposed" to be an option in your MyO2 to activate your esim once it's been ordered.

I've not seen it myself so can't make any promises, but worth checking?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Scotty_j · ‎27-09-2022

Can only see the delivery status but thanks for trying 🙂

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