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Either phoning or web site data top up not working

Anonymous
Not applicable

Been on web site and even though logged in i cant add data?

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jonsie
Level 94: Supreme
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This isn't customer service and we can't access your account . Please call customer service in the morning. 

http://www.o2.co.uk/contactus

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jonsie
Level 94: Supreme
  • 86580 Posts
  • 594 Topics
  • 4987 Solutions
Registered:

This isn't customer service and we can't access your account . Please call customer service in the morning. 

http://www.o2.co.uk/contactus

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MI5
Level 94: Supreme
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O2 help and advice here https://www.o2.co.uk/shop/tariffs/bolt-ons
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 5
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Anonymous
Not applicable

Have you tried doing it via the myo2  app?

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MI5
Level 94: Supreme
  • 124013 Posts
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Registered:

Just had to do this for one of my accounts and it isn't working through the app, but using website through edge browser was successful.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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