Have a contract currently with O2 for a S7 edge which is around £37 a month which gets billed on the 5th of each month ending on the 4th March 2018. Contacted support and asked for the early termination charge, which they told me would be £28.06, which is in the region I kind of expected.
Assuming I cancelled the contract as of today (22/01/18), I would have to pay that £28.06, but is this in addition to the normal monthly cost?
Ie. would it be a £28.06 fee and then it gets cancelled, or would it be the £28.06 added on to the remaining cost of the contract (which is one month, due to the fact that I get billed one day after the contract ends, so £28.06*(37*1) = £67.06)?
Are you on Refresh it a standard contract? If you are on Refresh then you only need to pay what’s left of the device plan & give 30 days notice on the airtime. If it’s a standard contract then you will have to pay what’s left in full.
Heres my guide to O2 Refresh
Track usage, upgrade and get support with the My O2 appDownload My O2