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Early cancellation fee

Insaneginger
Level 1: Joiner
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I requested and used a PAC code over two weeks ago and I was wondering when the termination fee gets taken out the bank and my account gets closed?
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MI5
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@Insaneginger 

Your MyO2 will give you balance, bill date and payment due date http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonsie
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any adjustments will be made on your next billing date.

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MI5
Level 94: Supreme
  • 121868 Posts
  • 607 Topics
  • 18766 Solutions
Registered:

@Insaneginger 

Your MyO2 will give you balance, bill date and payment due date http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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EmilieT
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Hi @Insaneginger, I hope the information above will help you understand better how to proceed now, but if you have any questions do let us know slight_smile Additionally, if you have any feedback you'd like to pass on to the Business based on your experience, we'd love to hear it!

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