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Downgrading/Cancelling Contract

Anonymous
Not applicable

Okay, is it possible to do the following:

 

Firstly, i am an o2 refresh customer currently paying £33 Airtime plan & £25 Device Plan, and i am a year into my contract now which gives me the option to either hand back my device or pay off the rest of my device plan (£300) to use refresh

 

is it possible to use refresh to pay the device plan off, then start a SIM ONLY! 1 month contract (example 1000 mins 100 calls 2 gb data) that costs around £10 then cancelling it after 1 month, which allows me to basically get out of my contract?

 

Thanks to anyone who can help 

 

 

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Cleoriff
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Info here....https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

You cannot downgrade your tariff unless you complete your minimum term or upgrade by paying your device plan off. You can then choose to upgrade or if you wish to walk away. Just pay off your device plan then you are free to go with what you want

Info on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...

*The Game Is On*

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Cleoriff
Level 94: Supreme
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Registered:

Info here....https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

You cannot downgrade your tariff unless you complete your minimum term or upgrade by paying your device plan off. You can then choose to upgrade or if you wish to walk away. Just pay off your device plan then you are free to go with what you want

Info on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...

*The Game Is On*

Girl in a jacket

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MI5
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All you need to do is pay off the device plan and give notice on your airtime which is cancelled for free once the device is paid for.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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