on 19-04-2021 16:23
Hi
So I called O2 last week to cancel my contract and they said everything was sorted and MyO2 now shows up as me having no services with them anymore which is great
Today I got charged though, and would like to know if that's normal or if I need to then go and cancel the direct debit myself? I sort of assume that's supposed to happen while the contract is being cancelled and I don't want to get charged again next month
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on 19-04-2021 16:34
on 19-04-2021 16:34
That will be your final bill.
No need to cancel the DD yet as you need to ensure the final bill is paid.
It won't be called for again by O2 once the contract has ended.
on 19-04-2021 16:27
on 19-04-2021 16:34
on 19-04-2021 16:34
That will be your final bill.
No need to cancel the DD yet as you need to ensure the final bill is paid.
It won't be called for again by O2 once the contract has ended.
on 19-04-2021 16:42
on 19-04-2021 16:42
on 19-04-2021 21:54
on 19-04-2021 21:54
@BrandNewIain wrote:
Thanks for the response, so just to confirm payments will just stop automatically without me needing to do anything else?
Yes, that's correct @BrandNewIain