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Disney plus won't activate

martziniuk
Level 1: Joiner
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on ‎04-12-2023 20:09

on ‎04-12-2023 20:09

Hi,

I'm getting the error 404 

Oops. We can't find the page you're after

when I try to activate the 3 months free Diosney +

 

I understand this is common but how can I fix it?

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madasaf1sh
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on ‎04-12-2023 20:14

on ‎04-12-2023 20:14

@martziniuk 

 

Try a different browser, and if that doesn't work, then you will need to contact customer services. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎04-12-2023 20:34

on ‎04-12-2023 20:34

@martziniuk 

Have you tried on your phone using mobile data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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on ‎04-12-2023 21:06

on ‎04-12-2023 21:06

@martziniuk 

Might also be worth clearing out your temporary internet files and the like before trying again on PC.  

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martziniuk
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‎04-12-2023 22:15 - edited ‎04-12-2023 22:15

‎04-12-2023 22:15 - edited ‎04-12-2023 22:15

I’ve tried chrome, safari and internet explorer, same message 

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jonsie
Level 94: Supreme
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on ‎04-12-2023 22:20

on ‎04-12-2023 22:20

Have you tried the link in the My O2 app?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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