Solved: Disconnect sim

Rach_j1 · ‎05-04-2022

Hello, I had spoken to someone on the phone about 1 week ago nearly and they said my account was on hold until the 7th and my phone has been disconnected on the 5th which means I can’t make out going calls and I can’t receive incoming calls

MI5 · ‎05-04-2022

@Rach_j1

You need to call payment management on 0800 902 0217

You can use Skype if there’s no other phone you can use

Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-04-2022

@Rach_j1

You need to call payment management on 0800 902 0217

You can use Skype if there’s no other phone you can use

Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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