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Disable 2FA or change phone SMS is sent to.

stevedh
Level 1: Joiner
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The sim is in my car and used traffic data etc.
My car takes the old big sim and my phone a small sim, but I managed to register for myo2 and was able to log into myo2 account on my pc.
MyO2 has just sent a verification code and I can no longer log into it.
I don't want to have to regularly
take sim out of car.
remove it from sim adapter,
take sim out of my phone
put in car sim
etc.
every time I want to check myo2 on my pc.
I there any way around this or setting I can next get onto myO2

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madasaf1sh
Level 76: Forum Legend
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@stevedh 

 

I'm afraid not as 2FA is done to protect both you and o2 from fraud and to protect your personal data.. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10286 Posts
  • 56 Topics
  • 3023 Solutions
Registered:

@stevedh 

 

I'm afraid not as 2FA is done to protect both you and o2 from fraud and to protect your personal data.. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
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stevedh
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Vodaphone let you set up an alternative number for verification, others allow email.
Considering the number of devices that don't support sms that can now have sims in them it is a shame that o2 don't have alternative methods for 2FA.
Or at least offer a subset of functions that don't require 2FA such as just checking data usage etc.

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