Solved: Direct debit

Barbarapearson · ‎06-08-2020

Is there a reason as to why my direct debit is being taken out in 2 halfs? Is this normally the case as never had it before and this has been the 2nd month now.

SamSnod75 · ‎06-08-2020

Yes, they take your air time and handset costs out separately. Annoying! But I guess it's about transparency.

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SamSnod75 · ‎06-08-2020

Yes, they take your air time and handset costs out separately. Annoying! But I guess it's about transparency.

MI5 · ‎06-08-2020

@Barbarapearson

Your airtime and device payments are separate as your device plan is a regulated credit agreement and must be treated independant of your airtime service plan.

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