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Direct Debit

2281steveb
Level 1: Joiner
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I'd like to re-set and change my monthly direct debit, does this have to be done over the telephone?

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Cleoriff
Level 94: Supreme
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Hi @2281steveb 

If you are looking to change the date of your direct debit, then yes, this has to be done via customer services Guide: How to find help & contact O2 

If you are just changing your bank details then this can be done via My O2

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
  • 112578 Posts
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  • 6713 Solutions
Registered:

Hi @2281steveb 

If you are looking to change the date of your direct debit, then yes, this has to be done via customer services Guide: How to find help & contact O2 

If you are just changing your bank details then this can be done via My O2

Veritas Numquam Perit

Girl in a jacket
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Bambino
Level 78: King of Kings
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@2281steveb  Be aware that it cannot be changed within 6 days of your payment date. You may have to wait a month to do it if you're too close to the date.

I DO NOT WORK FOR O2



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